Book a Demo
Book a Demo

Turn Every Meal into a 5-Star Experience

Collect feedback effortlessly and build trust with AiCubix Feedback & Reviews, a smart system that helps you understand your guests, improve service, and boost online ratings, all through WhatsApp.

Get Started for Free

Turn Feedback Into Your Growth Engine

Serve faster with quick scans.

Instant Feedback Capture

  • Automatically send a WhatsApp or SMS link immediately after a visit or order.
  • Let guests rate food, service or ambience with one tap; no forms, no delay.
  • Customise questions to suit your brand or business priorities.

Turn Good Visits into Positive Reviews

  • When guests leave excellent feedback, invite them to post on review platforms (Google, Zomato, TripAdvisor).
  • Boost your online star-rating and attract more diners through verified guest voices.

Catch Issues Before They Go Public

  • Receive real-time alerts for any negative or neutral feedback.
  • Let your team respond, rectify and recover before a bad experience becomes a bad review.
  • Track resolution status so nothing slips through the cracks.

Deep Insight, Smarter Service

  • Analyse trends in feedback by branch, meal type, time, or category.
  • Identify recurring issues, for example, slow weekend service or a dish that disappoints repeatedly.
  • Use insights to train staff, refine menus and improve guest satisfaction.

Fully Integrated Ecosystem

  • Seamlessly connects to your CRM and loyalty system so guests’ feedback links to their profiles.
  • Use that data to reward engaged guests or trigger re-engagement campaigns.
  • All your guest interactions, rewards and reviews live in one place.

How AiCubix Helps You Collect Smarter Feedback

Real insights, real-time responses.

Instant, Effortless Feedback; Right When It Matters

Automatically send personalised feedback requests via WhatsApp just minutes after your guest finishes dining, no spam, just perfect timing.
Reach your guests wherever they’re most active, WhatsApp, SMS, or QR scan on the bill.
Set it up once and let AiCubix do the work, collecting insights daily, in real time, without any manual follow-ups.

Go Beyond Ratings, Understand the Real Experience

Don’t just collect stars; discover why a guest loved (or didn’t love) their visit.
Capture feedback on food, service, ambience, or hygiene, whatever matters most to your restaurant.
When guests share positive experiences, AiCubix automatically invites them to post on Google or Zomato, turning every happy moment into free marketing.

Turn Feedback into Growth with AiCubix

Gather insights. Resolve issues. Amplify your brand.

Capture Feedback Instantly

Funnel Positive Experiences into Reviews

Catch & Resolve Issues Before They Go Public

Analyse Insights & Improve Operations

Integrate, Optimise & Grow Loyalty

icons
Capture Feedback Instantly
  • Automatically send a WhatsApp or SMS link right after a customer visit or transaction.
  • Enable guests to rate key aspects (such as food, service or ambience) in one tap—no lengthy forms or delays.
  • Customise your questions to fit your business priorities and brand voice.
icons
Funnel Positive Experiences into Reviews
  • When guests provide excellent feedback, invite them to post public reviews on platforms like Google, TripAdvisor, etc.
  • Reinforce your online reputation by turning satisfied guests into authentic promoters.
  • Use this positive momentum to boost your star rating and attract more customers.
icons
Catch & Resolve Issues Before They Go Public
  • Receive real-time alerts for neutral or negative feedback so you can intervene quickly.
  • Facilitate internal resolution: engage your team with the feedback, address the issue, and recover the experience.
  • Track resolution status so no issue slips through, and bad reviews are prevented.
icons
Analyse Insights & Improve Operations
  • Analyse trends in feedback by branch, time/meal type, or category (service, ambience, product).
  • Identify recurring issues or bottlenecks, e.g., slow weekend service or a dish that often disappoints.
  • Use insights to train staff, refine menus, and improve guest satisfaction across the board.
icons
Integrate, Optimise & Grow Loyalty
  • Connect feedback data with your CRM and loyalty system so each guest’s feedback links to their profile.
  • Use feedback-driven triggers: reward engaged guests, follow up with inactive ones, and personalise offers.
  • Monitor metrics: feedback response rate, average satisfaction score, and review volume, and optimise your processes accordingly.

Frequently Asked Questions

Everything you need to know before getting started.

You can use them for digital menus, special offers, loyalty sign-ups, feedback forms, or even to start a WhatsApp chat with your customers, all with a single scan!

Customers simply scan the QR code using their phone camera; no app or login is needed. They’re instantly redirected to your menu, offer, or form.

Absolutely! AiCubix provides real-time analytics showing how many people scanned, what they viewed, and when, helping you make smarter marketing decisions.

Yes! You can generate unique QR codes for each branch, menu, or promotional campaign, making it easy to manage and track separately.

Not at all. AiCubix makes it super simple; just create, customise, and download your QR code in a few clicks. You can print it on tables, packaging, or posters right away.

AI-powered loyalty that feels personal, made for your restaurant.

Quick Links
Contact Us

Earth alpha, 4F-19-25, Vasna Bhayli Link Rd, Ashwamegh Nagar, Saiyed Vasna, Vadodara, Gujarat 390020

+91 84 6018 2991

[email protected]

Social

© 2025 Aicubix. All Rights Reserved.

Terms & Conditions | Privacy Policy